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Shipping Policy

Trust and Satisfaction
At BlushyPaws, your trust means everything. We care deeply about every order—because we know it’s not just a product, it’s for your cat. All BlushyPaws orders are securely packed, insured, and shipped via New Zealand Post or other trusted carriers. Once your order is dispatched, you’ll receive a tracking number by email to follow your parcel right to your door.

Processing Times

  • Packed and shipped: Within 1–3 business days
  • Delivery timeframe: 7–14 business days (depending on your region)

Track Your Order
You can easily track your order using the tracking link sent by email. Just enter your order number or tracking code to see the live delivery status and estimated arrival date.

Always Free Shipping
We cover all standard shipping costs—no hidden fees, no minimum spend. Every BlushyPaws order ships 100% FREE anywhere in New Zealand.

Placing an Order
Shopping at BlushyPaws is simple:

  1. Select your favourite pet fountain or accessory and click “Add to Cart.”
  2. Review your order and click “Checkout.”
  3. Enter accurate shipping details, then continue to Shipping.
  4. Review that your order qualifies for Free Shipping, then proceed to Payment.
  5. Choose your preferred payment method—Visa, Mastercard, PayPal, or other secure options.

All payments are processed in a fully SSL-encrypted environment for your safety. Once your payment is confirmed, you’ll receive an email confirmation and your order will be prepared for dispatch.

Shipping Your Order
We understand you can’t wait for your cat’s new fountain to arrive. Our team works quickly to prepare and ship orders while maintaining our commitment to sustainable packaging and fair pricing. By consolidating shipments when possible, we reduce waste and help protect the planet—something both humans and cats can appreciate.

Questions or Concerns?
Our customer service team is here 7 days a week. If you need help with your order or tracking, contact us anytime at info@blushypaws.com. We’ll respond promptly and ensure you’re completely satisfied with your experience.